Refund policy

退貨和退款政策

我們希望您對於從EatGreen.Today購物的購買感到完全滿意。如果您因任何原因對您的訂單感到不滿,您可以在購買日期後的14天內退貨並獲得全額退款。

要符合退貨的資格,商品必須:

  1. 保持其原始狀態,包括所有標籤和包裝完好。
  2. 未使用。
  3. 保持原始包裝。

不接受退貨的商品包括:

已打開的商品。

如要退貨,請按照以下步驟操作:

  1. 聯繫我們,發送郵件至info@eatgreentoday.com以請求退貨。
  2. 將商品安全地包裝在其原始包裝內,共連同您的收據的副本。
  3. 將商品郵寄至我們網站上提供的地址。

當我們收到您的退貨商品後,我們將在5個工作日內處理您的退款。退款將發放到原始付款方式。

請注意,客戶需承擔所有退貨郵寄費用。

我們希望這個退貨和退款政策清晰易懂。如果您有任何問題,歡迎與我們聯繫。

Return and Refund Policy

We want you to be completely satisfied with your purchase from EatGreen.Today. If you are not happy with your order for any reason, you may return it for a full refund within 14 days of the date of purchase.

 

To be eligible for a return, the item must:

Be in its original condition, with all tags and packaging intact.

Be unused.

Be in its original packaging.

 

Items that cannot be returned:

  • Items that have been opened.

 

To return an item, please follow these steps:

  • Contact us at info@eatgreentoday.com to request return.
  • Pack the item securely in its original packaging, along with a copy of your receipt.
  • Ship the item to the address where can be found on our website.

 

Once we receive your returned item, we will process your refund within 5 business days. Refunds will be issued to the original form of payment. Please note that the customer is responsible for all return shipping costs.

 

We hope this return and refund policy is clear and easy to understand. If you have any questions, please do not hesitate to contact us.